Shipping and Delivery

We aim to deliver your order as quickly and accurately as possible. In this document you will find all information about our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with the tracking details.

Delivery Time

The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping Method and Origin

All orders are shipped directly from our supplier in China. This means customs fees may apply, depending on the country of delivery.

Shipping Costs

Shipping costs are shown at checkout. These depend on the weight, destination and selected shipping method.

Responsibility During Shipping

• If the tracking information shows that the package has been delivered, responsibility lies with the customer.

• Please check your address carefully. Errors must be reported within 24 hours after placing the order.

For any questions about shipping, you can contact us at hello@olivia-hart.com.